Refund and Returns Policy
At WowPickz.com, we strive to provide you with the best shopping experience. If you are not completely satisfied with your purchase, we offer a 15-day return and refund policy to ensure your satisfaction.
1. Return Eligibility
You may request a return within 15 days of receiving your order if:
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The item is unused, undamaged, and in its original packaging.
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All accessories, manuals, and tags are included.
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The product is not listed as a non-returnable item (e.g., personal care items, customized products, perishable goods).
2. Non-Returnable Items
The following items are not eligible for return:
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Perishable goods (e.g., food items, beauty products, etc.).
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Customized or personalized products.
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Items purchased on final sale or clearance.
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Used or damaged items not due to our error.
3. How to Initiate a Return
To start a return, follow these steps:
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Contact our support team at [Insert Contact Email] within 15 days of receiving your order.
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Provide your order number and a brief explanation of the reason for the return.
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Our team will provide you with a return authorization and instructions on how to send back the item.
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Ship the item to the provided return address. Please note that return shipping costs are the responsibility of the customer unless the return is due to an error on our part.
4. Refund Process
Once we receive and inspect your returned item, we will process your refund within 7-10 business days. The refund will be issued to the original payment method used during checkout. Please note:
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Shipping fees are non-refundable.
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If the item is found to be damaged or used, we reserve the right to deny the refund.
5. Exchanges
If you received a defective or incorrect item, you may request an exchange within 15 days of receiving your order. Contact our support team, and we will arrange for a replacement at no additional cost.
6. Late or Missing Refunds
If you haven’t received your refund after 10 business days:
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Check with your bank or credit card provider, as processing times may vary.
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If the issue persists, contact us at [Insert Contact Email] for further assistance.
7. Contact Us
For any questions or concerns regarding our Refund and Returns Policy, please reach out to us:
WowPickz.com
Email: [support@wowpickz.com]
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